Refund policy
Last updated: July 21, 2026
Our Commitment At NudaCell, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we're here to help.
Eligibility for Returns We accept returns within 30 days of the delivery date under the following conditions:
- The product is unopened and in its original packaging
- The item was not purchased on sale or as a final sale item
- Proof of purchase is provided
Due to the nature of dietary supplements and health regulations, we are unable to accept returns on opened products unless the item is defective or damaged upon arrival.
Damaged or Defective Items If your order arrives damaged or defective, please contact us within 48 hours of delivery at support@nudacell.com with:
- Your order number
- A description of the issue
- Photos of the damaged or defective product
We will arrange a replacement or full refund at no additional cost to you.
Refund Process Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or credit card provider may require additional time to post the refund.
Non-Refundable Items The following are not eligible for return or refund:
- Opened supplement products
- Gift cards
- Items marked as final sale
Exchanges We do not offer direct exchanges. If you'd like a different product, please return the eligible item for a refund and place a new order.
Return Shipping Customers are responsible for return shipping costs unless the item is defective or we made an error with your order. We recommend using a trackable shipping method, as NudaCell is not responsible for lost return packages.
Contact Us For all return and refund inquiries: 📧 support@nudacell.com NudaCell