Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. During high-volume periods, processing may take an additional 1–2 business days.
Domestic Shipping We offer the following shipping options:
- Standard Shipping (5–10 business days)
- Expedited Shipping (2–4 business days)
- Express Shipping (1–2 business days)
Shipping rates are calculated at checkout based on your location and selected method.
International Shipping We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Delivery times vary by destination (typically 7–21 business days).
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages NudaCell is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 48 hours of delivery at support@nudacell.com with photos of the damage and we will work to resolve the issue promptly.
Incorrect Address Please ensure your shipping address is correct at checkout. NudaCell is not responsible for orders shipped to an incorrect address provided by the customer.